Embassy Info
Get in any Lost & Found line to ask for a paper copy of any of these embassies' contact information.
Australia
Instructions
If your passport is lost or stolen, you have to tell us. Phone us on 131 232 or contact San Francisco consulate here.
Phone
415-644-3620
Address
575 Market Street
Suite 1800 (18th floor)
San Francisco CA 94105
Suite 1800 (18th floor)
San Francisco CA 94105
Email
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Hours
9.00am to 5.00pm weekdays
Last updated
Aug. 21, 2024, 10:47 a.m.
Belgium
Instructions
Call Doc-Stop to cancel your passport and protect yourself against any fraudulent use of your identity: +32 2 518 2123
Immediately report: the theft: to the local police (ask them for a statement confirming the theft) and to the Belgian consular post or the Belgian honorary consulate in the country you are visiting.the loss: to the Belgian consular post or the Belgian honorary consulate in the country you are visiting.
If you need a passport to return to Belgium, or your country of residence, contact the Belgian embassy or consulate in the country you are visiting. If there is not one, contact the embassy or consulate of another European country.
Immediately report: the theft: to the local police (ask them for a statement confirming the theft) and to the Belgian consular post or the Belgian honorary consulate in the country you are visiting.the loss: to the Belgian consular post or the Belgian honorary consulate in the country you are visiting.
If you need a passport to return to Belgium, or your country of residence, contact the Belgian embassy or consulate in the country you are visiting. If there is not one, contact the embassy or consulate of another European country.
Phone
+1 415 2954850 | +1 415 3584422
Address
Honorary consul Delrue-McGuire Nathalie
155 Montgomery Street
(suite 901)
San Francisco CA
155 Montgomery Street
(suite 901)
San Francisco CA
Email
nathalie@belgianconsulsf.com
Hours
Must book in advance
Last updated
Aug. 21, 2024, 10:47 a.m.
Brazil
Instructions
Step 1: Fill out the passport form
https://formulario-mre.serpro.gov.br/sci/pages/web/ui/#/passaporte-visto
Click on “passport”. It is not necessary to fill in all fields. If any requested information is missing, check the box “unknown”.
Step 2: After completing the travel document form, access the E-Consular platform: https://ec-saofrancisco.itamaraty.gov.br/
You must create a new registration. Registration can be done with your email address or CPF.
Click on “new service” > “Passaporte para maiores de 18 anos" ou "Passaporte para menores de 18” > “Start service”. Fill in all the information requested by the system and digitally send images of the documents and USPS money order.
The E-Consular website is a preprocess platform of passport applications, which will only be finalized after the Consulate receives the documents by mail or in person appointment. Requests received without having been previously validated through the e-Consular system will not be processed within the established deadlines and may be returned without processing.
Please visit our website a list of required documents and passport fees: https://www.gov.br/mre/pt-br/consulado-sao-francisco/passaporte/passaportes-maiores-de-18-anos
Step 3: After receiving the validation e-mail from the E-Consular platform confirming that all documents are correct, please mail your passport application and documents in a USPS envelope. Don't forget to send a prepaid return envelope. Accepted envelopes: USPS Priority Mail or Priority Mail Express. If you wish to apply for your passport in person, click on the link provided in the E-Consular validation email to schedule your appointment. Processing time for passports requested by mail or in person: 20 business days.
Updated website: https://www.gov.br/mre/pt-br/consulado-sao-francisco
Click on “passport”. It is not necessary to fill in all fields. If any requested information is missing, check the box “unknown”.
Step 2: After completing the travel document form, access the E-Consular platform: https://ec-saofrancisco.itamaraty.gov.br/
You must create a new registration. Registration can be done with your email address or CPF.
Click on “new service” > “Passaporte para maiores de 18 anos" ou "Passaporte para menores de 18” > “Start service”. Fill in all the information requested by the system and digitally send images of the documents and USPS money order.
The E-Consular website is a preprocess platform of passport applications, which will only be finalized after the Consulate receives the documents by mail or in person appointment. Requests received without having been previously validated through the e-Consular system will not be processed within the established deadlines and may be returned without processing.
Please visit our website a list of required documents and passport fees: https://www.gov.br/mre/pt-br/consulado-sao-francisco/passaporte/passaportes-maiores-de-18-anos
Step 3: After receiving the validation e-mail from the E-Consular platform confirming that all documents are correct, please mail your passport application and documents in a USPS envelope. Don't forget to send a prepaid return envelope. Accepted envelopes: USPS Priority Mail or Priority Mail Express. If you wish to apply for your passport in person, click on the link provided in the E-Consular validation email to schedule your appointment. Processing time for passports requested by mail or in person: 20 business days.
Updated website: https://www.gov.br/mre/pt-br/consulado-sao-francisco
Last updated
Aug. 21, 2024, 10:47 a.m.
Canada
Instructions
Step#1 is to call: 1-800-567-6868
Link to digital lost/stolen a questionnaire: https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/lost-stolen-inaccessible-damaged-found.html
Link to digital lost/stolen a questionnaire: https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/lost-stolen-inaccessible-damaged-found.html
Last updated
Aug. 21, 2024, 10:47 a.m.
Denmark
Instructions
Call 650-543-3180
Phone
650-543-3180
Address
299 California Ave
Suite 200
Palo Alto CA 94306
Suite 200
Palo Alto CA 94306
Last updated
Aug. 21, 2024, 10:47 a.m.
France
Instructions
- Police report is only required when the passport has been stolen – a french loss/stolen report will be created at the consulate
- 1 recent (< 6 months) passport size picture is enough for Laissez-Passer and Emergency Passport
- The emergency passport is issued for french citizen when your return flight doesn’t land in France
- The emergency passport are issued the same day
- A copy of the lost/stolen passport is useful as proof of citizenship – have a picture on your phone
- A proof of address is also required
- In case of a lost/stolen passport, please contact the consulate by email admin-francais.san-francisco-fslt@diplomatie.gouv.fr to review documents and schedule appointments.
- 1 recent (< 6 months) passport size picture is enough for Laissez-Passer and Emergency Passport
- The emergency passport is issued for french citizen when your return flight doesn’t land in France
- The emergency passport are issued the same day
- A copy of the lost/stolen passport is useful as proof of citizenship – have a picture on your phone
- A proof of address is also required
- In case of a lost/stolen passport, please contact the consulate by email admin-francais.san-francisco-fslt@diplomatie.gouv.fr to review documents and schedule appointments.
Phone
(415) 616-4906
Address
44 Montgomery Street
Suite 3400
San Francisco CA 94104
Suite 3400
San Francisco CA 94104
Email
admin-francais.san-francisco-fslt@diplomatie.gouv.fr
Last updated
Aug. 21, 2024, 10:47 a.m.
Germany
Instructions
All German citizens should take an electronic copy (and share it with trusted others) of their travel document. If/When a passport is lost, the German citizen should contact the closest diplomatic office, likely the San Francisco Consulate General. The German citizen will need to apply for replacement/emergency/temporary (depending on the situation) documents in person, regardless of the situation.
In the event of an emergency, the German Embassy in Washington can be reached by phone after office hours at +1 202 298 4000
Documents necessary for new documents are listed here:
- Completed application form
- two identical biometric recent passport photos (Please do not cut the photos yourself!) your birth certificate stating the exact place of birth (it is not sufficient if only the county is mentioned on the US birth certificate, a “proof of birth letter” issued by the hospital with the name of the town must then also be provided)
- if married, divorced or widowed: marriage certificate, if applicable divorce decree or death certificate of the spouse
- previous passport (data page with photo) Non-US-Citizens: valid residence permit in the US (US Resident Alien Card, US residence visa) and passport - Information for holders of a greencard without expiration date
- US-Residents: Proof of Acquisition of US-Citizenship (e. g. US birth-certificate, Consular Report of Birth Abroad, US Certificate of Naturalization with retention permit) and US-passport
- if the last name in your previous passport is not the same as the last name you currently use, a name declaration might have to be done. Please consider the Information on Name Declaration
- Proof of current name usage (i.e. one of the following: German birth certificate, German marriage certificate or if married outside of Germany, certificate of current name usage issued by the registrar’s office in Germany)
- if applicable, German Naturalization Certificate
- if applicable, US Naturalization Certificate with “Beibehaltungsgenehmigung” your US driver's license or an utility bill in your name as proof of residence
- if applicable, deregistration of your last place of residence in Germany (“Abmeldebescheinigung”), if it is entered in your last passport if you wish to have your doctoral degree entered in your passport, proof of residency and your old passport or German ID card with entry of your doctoral degree must be presented. If the doctoral degree is to be entered in the passport for the first time, your doctoral degree certificate must be submitted (the certificate should contain at least your first and last name, as well as your date of birth).
- Only for adult first time applicants: If one of your parents has had German citizenship at the time of your birth and if you therefore have obtained German citizenship by birth and not by naturalization, we need the following additional documents:
-- Passports of both of your parents (data page with a photo)
-- In case one parent is a US citizen without a passport: That parent’s driver’s license or State ID
-- Valid US residence title of the German parent (US Resident Alien Card or US visa)
-- Parents’ marriage certificate
- Passport fee
In addition, some German missions in the United States require that a stamped envelope for mailing your documents already be submitted at the time of application. The missions abroad that have this requirement will inform you of this in your appointment booking confirmation.
For further reading click here: https://www.germany.info/us-en/service/02-PassportsandIDCards/passport-adult/951294
In the event of an emergency, the German Embassy in Washington can be reached by phone after office hours at +1 202 298 4000
Documents necessary for new documents are listed here:
- Completed application form
- two identical biometric recent passport photos (Please do not cut the photos yourself!) your birth certificate stating the exact place of birth (it is not sufficient if only the county is mentioned on the US birth certificate, a “proof of birth letter” issued by the hospital with the name of the town must then also be provided)
- if married, divorced or widowed: marriage certificate, if applicable divorce decree or death certificate of the spouse
- previous passport (data page with photo) Non-US-Citizens: valid residence permit in the US (US Resident Alien Card, US residence visa) and passport - Information for holders of a greencard without expiration date
- US-Residents: Proof of Acquisition of US-Citizenship (e. g. US birth-certificate, Consular Report of Birth Abroad, US Certificate of Naturalization with retention permit) and US-passport
- if the last name in your previous passport is not the same as the last name you currently use, a name declaration might have to be done. Please consider the Information on Name Declaration
- Proof of current name usage (i.e. one of the following: German birth certificate, German marriage certificate or if married outside of Germany, certificate of current name usage issued by the registrar’s office in Germany)
- if applicable, German Naturalization Certificate
- if applicable, US Naturalization Certificate with “Beibehaltungsgenehmigung” your US driver's license or an utility bill in your name as proof of residence
- if applicable, deregistration of your last place of residence in Germany (“Abmeldebescheinigung”), if it is entered in your last passport if you wish to have your doctoral degree entered in your passport, proof of residency and your old passport or German ID card with entry of your doctoral degree must be presented. If the doctoral degree is to be entered in the passport for the first time, your doctoral degree certificate must be submitted (the certificate should contain at least your first and last name, as well as your date of birth).
- Only for adult first time applicants: If one of your parents has had German citizenship at the time of your birth and if you therefore have obtained German citizenship by birth and not by naturalization, we need the following additional documents:
-- Passports of both of your parents (data page with a photo)
-- In case one parent is a US citizen without a passport: That parent’s driver’s license or State ID
-- Valid US residence title of the German parent (US Resident Alien Card or US visa)
-- Parents’ marriage certificate
- Passport fee
In addition, some German missions in the United States require that a stamped envelope for mailing your documents already be submitted at the time of application. The missions abroad that have this requirement will inform you of this in your appointment booking confirmation.
For further reading click here: https://www.germany.info/us-en/service/02-PassportsandIDCards/passport-adult/951294
Last updated
Aug. 21, 2024, 10:47 a.m.
Ireland
Instructions
Apply online for a replacement
- You can report your passport as lost/stolen when you apply for your new passport.
- Tell us the passport is lost, stolen or damaged in the online application.
Apply by paper application form for a replacement
- Fill out Section 6 of the application form and explain how your passport was lost, stolen or damaged.
- Get Section 6 witnessed and stamped.
If you do not intend to apply for a new passport and want to report a lost/stolen passport
- You will need to report your passport as lost/stolen to the Gardai and submit a Garda certificate of loss along with a letter signed by you, requesting that the passport be marked as lost/stolen.
- You may be contacted for confirmation that you wish to have the passport marked lost/stolen, and for any outstanding information. You can post this to the address below:
We report the details to Interpol.
The passport is no longer valid for travel.
If you report a passport as lost or stolen and subsequently locate it, do not travel on it.
We recommend you let the Gardai know to protect yourself from identity fraud.
We may restrict the validity of your next passport. Losing two or more passports may mean you do not get a full 10 year passport. You may get a new passport valid for somewhere between 1 and 10 years. This will depend on how many passports you have lost or had stolen over the last 10 years.
It may take longer to process the application for your next passport.
- You can report your passport as lost/stolen when you apply for your new passport.
- Tell us the passport is lost, stolen or damaged in the online application.
Apply by paper application form for a replacement
- Fill out Section 6 of the application form and explain how your passport was lost, stolen or damaged.
- Get Section 6 witnessed and stamped.
If you do not intend to apply for a new passport and want to report a lost/stolen passport
- You will need to report your passport as lost/stolen to the Gardai and submit a Garda certificate of loss along with a letter signed by you, requesting that the passport be marked as lost/stolen.
- You may be contacted for confirmation that you wish to have the passport marked lost/stolen, and for any outstanding information. You can post this to the address below:
Customer Care Passport Office Dublin Knockmaun House 42-47 Lower Mount St Dublin 2Important details regarding lost/stolen passports
We report the details to Interpol.
The passport is no longer valid for travel.
If you report a passport as lost or stolen and subsequently locate it, do not travel on it.
We recommend you let the Gardai know to protect yourself from identity fraud.
We may restrict the validity of your next passport. Losing two or more passports may mean you do not get a full 10 year passport. You may get a new passport valid for somewhere between 1 and 10 years. This will depend on how many passports you have lost or had stolen over the last 10 years.
It may take longer to process the application for your next passport.
Last updated
Aug. 21, 2024, 10:47 a.m.
Israel
Instructions
In order to apply for a new passport or travel document, you must visit the Consulate in person.
If your passport or laissez-passer/travel document is lost or stolen, you must report it to the local police immediately.
Please provide the following documentation
· A completed and signed application form?
Please include in the application form your U.S. home address.
· A completed and signed Declaration of Loss / Theft / Destruction of a Passport or Laissez Passer?
Two passport photos (2x2”, color, on a white background, American passport standard?), taken within the last 3 months – standard American passport photos.
Police report (for lost or stolen passport/ laissez-passer only)
Israeli government-issued photo ID (driver's license, Teudat Zehut, or any other photo ID).
If you do not have any kind of Israeli ID, please bring any other photo ID you have.
If your passport or laissez-passer/travel document is lost or stolen, you must report it to the local police immediately.
Please provide the following documentation
· A completed and signed application form?
Please include in the application form your U.S. home address.
· A completed and signed Declaration of Loss / Theft / Destruction of a Passport or Laissez Passer?
Two passport photos (2x2”, color, on a white background, American passport standard?), taken within the last 3 months – standard American passport photos.
Police report (for lost or stolen passport/ laissez-passer only)
Israeli government-issued photo ID (driver's license, Teudat Zehut, or any other photo ID).
If you do not have any kind of Israeli ID, please bring any other photo ID you have.
Phone
415-844-7510
Address
456 Montgomery St
# 2100
San Francisco CA 94104
# 2100
San Francisco CA 94104
Hours
M-F 10AM-1PM
Last updated
Aug. 21, 2024, 10:47 a.m.
Italy
Instructions
REQUIRED DOCUMENTATION
To issue an E.T.D. applicants must print and submit the following documentation to the Consulate in San Francisco.
Please note that this form of assistance may be unavailable during holiday closures, and in such cases it may be necessary to postpone the request for E.T.D. issuance until the next available workday.
E.T.D. application form
Photocopy of lost/stolen Italian passport and /or any other form of ID PLUS photocopy of E.S.T.A for applicants not residing in the USA.
Proof of residence
A valid photo I.D. (if possible)
2 photographs Italian size (click here for specifications), or either US passport size.
Form for reporting a Lost/Stolen Passport
Lost/Stolen Passsport report from the local Police authority.
Printed copy of return flight itinerary. Make sure there is no stop-over in Canada!!
Payment for the cost of the document (click here for Consular Fees).
If traveling with minor children, provide a copy of the birth certificate(s) of the minor(s) and the “autocertificazione” form, duly filled in and signed.
The ETD can also be issued to citizens of EU member states after obtaining formal authorization by a consular or diplomatic representative of the Ministry of Foreign Affairs of the country of the applicant
Address
2590 Webster Street
San Francisco CA 94115
San Francisco CA 94115
Hours
Monday - Friday 9:00 am to 12:30 pm
Last updated
Aug. 21, 2024, 10:47 a.m.
Mexico
Instructions
If you have lost your passport, as soon as possible, file a police report
When you come to the the consulate, please be prepared to present some form of identification. This can range from a US-issued diverse license or a Mexican issued form of ID, for example a driver's license. If you have lost all forms of ID, please be prepared to present your boarding card, for example an airline boarding card
When you come to the the consulate, please be prepared to present some form of identification. This can range from a US-issued diverse license or a Mexican issued form of ID, for example a driver's license. If you have lost all forms of ID, please be prepared to present your boarding card, for example an airline boarding card
Address
532 Folsom Street
San Francisco CA 94105
San Francisco CA 94105
Hours
From 7:30 AM TO 2:45 PM
Last updated
Aug. 21, 2024, 10:47 a.m.
Netherlands
Instructions
If you have lost your passport, call 415-291-2033 or email sfn-ca@minbuza.nl to schedule an appointment. DO NOT attempt to visit the passport office in San Francisco as it is by appointment only! You're welcome to bring a police report but it is not required.
Phone
415-291-2033
Address
120 Kearny Street, Suite 3100
San Francisco CA 94104
San Francisco CA 94104
Email
sfn-ca@minbuza.nl
Hours
Monday - Friday 8:00 am - 6:00 pm (PST) Passports, visa, consular services
Last updated
Aug. 21, 2024, 10:47 a.m.
South Africa
Instructions
Currently, the New York office is the only one that can help with Lost Passports for South Africans who live in South Africa and have traveled to the USA to come to Burning Man. They are able to issue an Emergency Travel Certificate, which allows for one way travel into SA.
The South African Consulate-General is open Monday to Friday from 8:00 am to 4:30 pm. Consular hours (Visa & Passport) are from 9:00 am to 12:00 noon, excluding public holidays.
Authentication of documents takes place Thursdays and Fridays between the hours of 9:00 am - 12:00 noon.
The South African Consulate-General is open Monday to Friday from 8:00 am to 4:30 pm. Consular hours (Visa & Passport) are from 9:00 am to 12:00 noon, excluding public holidays.
Authentication of documents takes place Thursdays and Fridays between the hours of 9:00 am - 12:00 noon.
Phone
Tell: +1 212 692 2401, Ext. 42436 | Cell: +1 917 200 8396
Address
South African Consulate General
845 Third Avenue, 10th Floor
New York NY 10022
845 Third Avenue, 10th Floor
New York NY 10022
Email
simelanes@dirco.gov.za
Hours
Monday to Friday from 8:00 am to 4:30 pm.
Last updated
Aug. 21, 2024, 10:47 a.m.
Switzerland
Instructions
The loss of theft of a Swiss ID document abroad must be reported as soon as possible to the local police as well as to the relevant Swiss representation.
A police report (declaration of loss) is also required to make it possible to prepare a new identity document, such as a temporary passport. Some countries may require such a document in order to leave their territory. It can also be useful when seeking reimbursement from an insurance company.
Swiss passports / identity cards which have been reported lost or stolen to a Swiss representation are entered in a Federak Office of Police (fedpol) file, and if subsequently recovered must not be used in an ID check or for travel, to avoid future difficulties. They are to be quickly returned to a Swiss authority for destruction.
A police report (declaration of loss) is also required to make it possible to prepare a new identity document, such as a temporary passport. Some countries may require such a document in order to leave their territory. It can also be useful when seeking reimbursement from an insurance company.
Swiss passports / identity cards which have been reported lost or stolen to a Swiss representation are entered in a Federak Office of Police (fedpol) file, and if subsequently recovered must not be used in an ID check or for travel, to avoid future difficulties. They are to be quickly returned to a Swiss authority for destruction.
Phone
415-788-2272
Address
Pier 17, Suite 600
San Francisco CA 94111
San Francisco CA 94111
Hours
Monday - Friday 9:00 am - 12:00 pm
Last updated
Aug. 21, 2024, 10:47 a.m.
United Kingdom
Instructions
Passport must be cancelled as soon as possible via the web link provided, which willl provide a step-by-step guide.
Phone
415-617-1300
Address
1 Sansome Street, Suite 850
San Francisco CA 94104
San Francisco CA 94104
Hours
9:00 am - 4:00 pm (by appointment only)
Last updated
Aug. 21, 2024, 10:47 a.m.
Other
Not on this list? Please find your country's embassy website here